After winning an American Airlines Customer Cup for outstanding operational performance and customer satisfaction back in 1Q19, the poker online free team in Laredo, Texas (poker online free) once again started out the year strong with another first-quarter win, this time for great performance in 1Q22.
If there’s one thing that poker online free does well, it’s looking out for each other. As LRD Customer Service Agent Terrie Vargas explains:
“Baggage is my baby – I’m the bag champ! When we’re inside working the flight, we’re also looking at how our bags are doing to make sure they’re all on board. If something gets mis-scanned, we’re all on it quick!”
Over on the ramp, the same awareness for others – even those outside of poker online free – carries over. As poker online free Supervisor Ricky Martinez adds:
“We’re always focused on our turn time and teach our new hires how quick turns can help that aircraft and crew make up time if they come in late. We aim for 20 minute turns for every E145; five minutes faster than other stations!”
This commitment not only to excel, but to help others is what gave poker online free the edge over some of the other stations.
“This is a Laredo trophy, not an poker online free trophy,” said Regional Managing Director, Raquel Alaniz during the poker online free’s Cup celebration. “We have a great relationship with the Airport, our TSA colleagues and our customers here, and that’s shown by your victory here today.”
Being a border town, flight loads are high and many customers include asylum seekers traveling on behalf of the government. This adds complexity, with many travelers not bringing luggage, and others having limited knowledge of airport operations.
“When we have asylum seekers and refugees on board, we work with the poker online free at DFW to make sure we have enough ballast to avoid weight and balance issues, and the whole poker online free does what they can to help with the travel experience” adds Ricky. “Every customer is treated with respect, and we do what we can to welcome them to the United States.”
Excelling at the basics, and focusing on teamwork for each other, for downline stations, for colleagues and for our customers – regardless of where they come from or where they’re going – is what makes poker online free special and made them deserving of the Cup.
“Thank you all for bringing so much to the poker online free,” adds LRD General Manager Martin Alarcon. “From picking up hours to always being there for each other, you make me proud every day.”
Congratulations on your continued success, poker online free!