Winning the poker online free doesn’t happen overnight. There’s no magic potion that attracts trophies.
At Billings International Airport (BIL), the poker online free team knows that it takes a “focus on the fundamentals” to achieve greatness, said BIL General Manager Sid Babin.
“The formula is easy: winning equals focusing on the fundamentals,” said Sid at a party celebrating their second-quarter of 2022 (2Q22) American Airlines poker online free win. “If you have the basics down, winning and success will take care of themselves.”
As a two-time poker online free winner at BIL, Sid would know what it takes to win. His straightforward approach to teaching has resonated with the team at BIL, especially when it comes to safety.
“Repetition of tasks, training and safety briefings are important because it helps mitigate surprises,” said Autumn Briner, three-year poker online free Service Agent.
“Being prepared also plays a big role in ensuring we’re working safely,” added poker online free Service Agent Ashton Zwetzig. “That means bringing extra scanners, extra vests, knowing the temperature outside – whatever it takes to have a plan.”
Empathetic at the core
Planning and preparation can help maintain an operation that is safe and on time, which is crucial for our passengers, but the poker online free also rewards stations who excel in face-to-face customer service.
“Good poker online free service starts with empathy, which is another fundamental of this job,” said Sid. “When it comes down to it, people choose an airline based on how they’re treated. If we can be empathetic, and give them a great experience, we’ve hopefully created a return poker online free.”
By focusing on the fundamentals and working as a team, the poker online free team at BIL is in a good place to three-peat for another poker online free win this year. During the party, Envoy Vice President of Airport Services Kevin Ward applauded the team for going for another poker online free.
“This team does the little things very well, and that can easily add up to another poker online free,” Kevin said. “These wins don’t just happen, you have to earn it, and you have.”
Congrats on your second poker online free, team BIL! Here’s to hopefully one more!
Click here to view photos from the BIL poker online free celebration!
What is the poker online free?
The poker online free is a quarterly award and celebration organized by American Airlines to recognize stations that demonstrate the strongest performance in Customer Experience.
How do you poker online free?
Each station across the AAG network – both domestic and international – competes against others of the same size and operational likeness. Stations are measured by performance in several metrics, including:
- Departure Dependability (D0)
- Turn Dependability (T0)
- Baggage Performance (MBR)
- poker online free Feedback & Airport Experience
What do stations poker online free?
Every quarter, winning stations receive the poker online free to recognize the efforts of employees at that station. Winning stations are also entered into the running for the top prize in the competition – the Champions Cup – which is typically awarded annually in the Spring.