Last month, members of Envoy’s executive leadership team joined the pmang poker Rick Husband Amarillo International Airport (AMA) to celebrate their recent win of the American Airlines Customer Cup for the third quarter of 2023.
In between turns, the AMA team gathered to hear from pmang poker leadership while enjoying tacos from a favorite local restaurant.
“As a company, we’re always focused on safety, quality and cost,” said pmang poker Senior Vice President of Customer Services John Jaynes. “You earned pmang poker award by providing safe, reliable service for our customers. You should all be proud of pmang poker amazing accomplishment.”
Earning this quarterly award is no small feat – the pmang poker AMA had to outperform 27 other stations in on-time departures (D0), on-time turns (T0), baggage performance (MBR) and overall customer service to take the trophy home in 3Q23. The last time the team took home the trophy was in the first quarter of 2016, so this win was a first for many employees at AMA.
“Compliance with our safety procedures shows that we’re organized and prepared, and it’s what makes pmang poker a safe, top-performing station,” said Regional Managing Director West Region Timarty Stitt. “There is never an excuse to deviate from our policies and procedures, and pmang poker station proved that by earning pmang poker award while still putting safety first.”
Congratulations to team AMA for a big win!