{"id":10597,"date":"2019-01-09T10:58:59","date_gmt":"2019-01-09T16:58:59","guid":{"rendered":"https:\/\/www.envoyair.com\/?p=10597"},"modified":"2019-01-09T10:58:59","modified_gmt":"2019-01-09T16:58:59","slug":"assisting-soldiers-stranded-dfw-2","status":"publish","type":"post","link":"https:\/\/www.envoyair.com\/2019\/01\/09\/assisting-soldiers-stranded-dfw-2\/","title":{"rendered":"Assisting soldiers stranded at DFW"},"content":{"rendered":"<p>Last week, wintery weather affected our operation near Lawton (LAW).\u00a0Due to safety concerns, the U.S. Army closed their nearby Fort Still Army Base, resulting in more than 1,200 inbound soldiers spending the day (and night) at Dallas\/Fort Worth (DFW).<\/p>\n<p><a href=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_DFW_Tevita_Tulfua_Nicole_Jones_Marcus_Ortega.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-10600 size-thumbnail\" src=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_DFW_Tevita_Tulfua_Nicole_Jones_Marcus_Ortega-150x150.jpg\" alt=\"IMG_DFW_Tevita_Tulfua_Nicole_Jones_Marcus_Ortega\" width=\"150\" height=\"150\" align=\"right\" \/><\/a>In close coordination with DFW Airport, Envoy \u2013 including Passenger Services Agents\u00a0<strong>Tevita Tulfua<\/strong>,\u00a0<strong>Nicole Jones\u00a0<\/strong>and\u00a0<strong>Marcus Ortega<\/strong>\u00a0<em>(shown right)\u00a0<\/em>\u2013 offered gate passes to arriving soldiers to allow them to enter the terminal and use the airport\u2019s wide range of amenities. In an email to our DFW leadership team, a Customer Experience Manager at DFW wrote \u201cEnvoy was a tremendous help; they pulled staff from other locations to man the check-in counters until the last solider entered the secure side at 0225.\u201d<\/p>\n<p>In an email to <a href=\"https:\/\/www.envoyair.com\/leadership\/\">Pedro F\u00e1bregas<\/a>, Sean Donohue, DFW Airport CEO went on to add \u201cYour team stayed through the evening providing gate passes to the soldiers that enabled them to be more comfortable on the secure side of the terminals at to utilize the concessions that we kept open. Please pass on my appreciation to your team!\u201d<\/p>\n<p>Outstanding job, team DFW!<\/p>\n<p><a href=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_DFW_January_2019_IROPS_Army.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-10598 size-large\" src=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_DFW_January_2019_IROPS_Army-1024x768.jpg\" alt=\"IMG_DFW_January_2019_IROPS_Army\" width=\"580\" height=\"435\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week, wintery weather affected our operation near Lawton (LAW).\u00a0Due to safety concerns, the U.S. Army closed their nearby Fort Still Army Base, resulting in more than 1,200 inbound soldiers spending the day (and night) at Dallas\/Fort Worth (DFW). In close coordination with DFW Airport, Envoy \u2013 including Passenger Services Agents\u00a0Tevita Tulfua,\u00a0Nicole Jones\u00a0and\u00a0Marcus Ortega\u00a0(shown right)\u00a0\u2013 [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":42075,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/10597"}],"collection":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/comments?post=10597"}],"version-history":[{"count":0,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/10597\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media\/42075"}],"wp:attachment":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media?parent=10597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/categories?post=10597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/tags?post=10597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}