{"id":10684,"date":"2019-01-28T08:39:53","date_gmt":"2019-01-28T14:39:53","guid":{"rendered":"https:\/\/www.envoyair.com\/?p=10684"},"modified":"2019-01-28T08:39:53","modified_gmt":"2019-01-28T14:39:53","slug":"aspen-strikes-another-customer-cup-win-2","status":"publish","type":"post","link":"https:\/\/www.envoyair.com\/2019\/01\/28\/aspen-strikes-another-customer-cup-win-2\/","title":{"rendered":"Aspen \u201cstrikes\u201d again with another Customer Cup win"},"content":{"rendered":"<p>After winning their first Customer Cup in\u00a0<a href=\"https:\/\/www.envoyair.com\/2018\/09\/18\/customer-cup-comes-colorado-rocky-mountains\/\">2Q18<\/a>, the Envoy team in Aspen (ASE) were bowled over with excitement at hearing that they\u2019d done it again in 3Q18. So how did they celebrate? With a trip to a local bowling alley!<\/p>\n<p><a href=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_ASE_3Q18_Customer_Cup-4.jpg\"><img decoding=\"async\" class=\"alignnone size-medium wp-image-10688\" src=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_ASE_3Q18_Customer_Cup-4-300x400.jpg\" alt=\"IMG_ASE_3Q18_Customer_Cup-4\" align=\"right\" \/><\/a>Amid the evening of fun and festivities, Lead Agent\u00a0<strong>David Foster<\/strong>\u00a0shared some insight into the station. \u201cAspen can be a challenging station. Of course there\u2019s the weather and we also have many elite status passengers. As a matter of fact on one flight we had 16 Concierge Key members! But adversity makes us stronger. We have a really good core group of people that have been here a while and we make sure to treat all passengers as premium customers.\u201d<\/p>\n<p>Station Agent\u00a0<strong>Beth Waldrop\u00a0<\/strong>agreed, adding \u201cWe have an exceptional team. Everyone does what it takes to make the situation work. We have a great culture and handle our high end customers who, of course, have high expectations.\u201d<\/p>\n<p>\u201cCustomers appreciate how well you take care of them,\u201d said LAX Vice President,\u00a0<strong>Deesha Desai<\/strong>\u00a0during the station\u2019s celebration. \u201cYou\u2019re a team that really gets along, and it shows.\u201d<\/p>\n<p>\u201cIt\u2019s a team effort \u2013 down to the communication between ticket counter and ramp \u2013 everyone is willing to help each other,\u201d added Station Agent\u00a0<strong>Natalia Mills<\/strong>.<\/p>\n<p>Station Agent\u00a0<strong>Carolyn Rowlett<\/strong>\u00a0is relatively new to the team. \u201cThe team genuinely cares. They check on me and lift me up,\u201d she said. \u201cWe have really good managers and everyone is very dedicated.\u201d<\/p>\n<p>Way to go, team ASE!<\/p>\n<p><a href=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_ASE_3Q18_Customer_Cup-3.jpg\"><img decoding=\"async\" class=\"size-full wp-image-10687 aligncenter\" src=\"https:\/\/www.envoyair.com\/wp-content\/uploads\/2019\/01\/IMG_ASE_3Q18_Customer_Cup-3.jpg\" alt=\"IMG_ASE_3Q18_Customer_Cup-3\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After winning their first Customer Cup in\u00a02Q18, the Envoy team in Aspen (ASE) were bowled over with excitement at hearing that they\u2019d done it again in 3Q18. So how did they celebrate? With a trip to a local bowling alley! Amid the evening of fun and festivities, Lead Agent\u00a0David Foster\u00a0shared some insight into the station. [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":42069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[],"_links":{"self":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/10684"}],"collection":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/comments?post=10684"}],"version-history":[{"count":0,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/10684\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media\/42069"}],"wp:attachment":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media?parent=10684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/categories?post=10684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/tags?post=10684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}