{"id":7036,"date":"2017-10-17T16:01:33","date_gmt":"2017-10-17T21:01:33","guid":{"rendered":"https:\/\/www.envoyair.com\/?p=7036"},"modified":"2017-10-17T16:01:33","modified_gmt":"2017-10-17T21:01:33","slug":"envoy-one-family-one-team-2","status":"publish","type":"post","link":"https:\/\/www.envoyair.com\/2017\/10\/17\/envoy-one-family-one-team-2\/","title":{"rendered":"One family, One team"},"content":{"rendered":"

T<\/strong>ogether E<\/strong>veryone A<\/strong>chieves M<\/strong>ore<\/p>\n

It may be clich\u00e9 like an inspirational poster you\u2019d see on a break room wall, but when it comes to teamwork Envoy is the poster child for achieving more together. Just this past week, a flight departing from Pittsburgh International Airport (PIT) experienced a unique delay that was resolved in a way only Envoy and American could pull off.<\/p>\n

The baggage compartment door on the aircraft was jammed when a ramp agent tried to open it to begin unloading bags. Like a team of MacGyvers, the maintenance crew opened a hatch in the lavatory to reach into the cargo hold where the passengers’ luggage was stored.<\/p>\n

<\/a><\/p>\n

During the event, Captain Nicole Keigley was seen by an impressed passenger who tweeted, \u201cI just watched your pilot on our flight from PIT to Chicago handle a rough situation with patience and grace – she’s a rock star!\u201d<\/p>\n

But Nicole wasn\u2019t alone \u2013 she had the help of mainline gate agents, ramp agents, contract maintenance and her Envoy co-pilot.<\/p>\n

\u201cThe gate agent handled our passengers with patience,\u201d said Nicole. \u201cOur maintenance personnel acted fast, removing a panel in the lavatory. Flight Operations, ramp, maintenance and I all formed an assembly line moving luggage from the lavatory to the jet bridge.\u201d<\/p>\n

Thanks to their teamwork they were able to get all the luggage out and delivered to the passengers.<\/p>\n

\u201cI was definitely proud to call myself an\u00a0AAG employee!\u201d said Nicole proud of her mainline coworkers\u2019 dedication to excellent customer service.<\/p>\n

Looking to join a winning team? Visit our careers page<\/a><\/strong> to see if there’s a role for you!<\/p>\n","protected":false},"excerpt":{"rendered":"

Together Everyone Achieves More It may be clich\u00e9 like an inspirational poster you\u2019d see on a break room wall, but when it comes to teamwork Envoy is the poster child for achieving more together. Just this past week, a flight departing from Pittsburgh International Airport (PIT) experienced a unique delay that was resolved in a […]<\/p>\n","protected":false},"author":25,"featured_media":42258,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[105,64,65,66,144,173,51,68,79,293,82,83],"_links":{"self":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/7036"}],"collection":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/comments?post=7036"}],"version-history":[{"count":0,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/posts\/7036\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media\/42258"}],"wp:attachment":[{"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/media?parent=7036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/categories?post=7036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.envoyair.com\/wp-json\/wp\/v2\/tags?post=7036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}